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Frequently Asked Question
Haven’t found what you’re looking for?
Where is Hostcomm based?
Hostcomm has a Headquarters in the United Kingdom and it also has an office in Miami Florida. Our services are provided globally but we are better suited to provide support in the UK, EU and USA.
How long have Hostcomm been trading?
Hostcomm has been trading for around 20 years providing cloud contact centers, remote visual assistance and now AI customer service software.
How good is your support?
Hostcomm has fifteen full time staff involved in customer support and a small team of software developers. You will receive access to our telephone support line, email ticketing system and account managers. Our support service is very important to our us and our clients.
What are your USPs?
1. High quality customer service.
2. Unique customer service technology.
3. AI experience.
4. Single source for everything relating to customer service tech.
2. Unique customer service technology.
3. AI experience.
4. Single source for everything relating to customer service tech.
How reliable is Hostcomm's platform?
Our platform is built using AWS servers and network which means reliability, scalability and global reach. Having a very reliable platform benefits us as well because we can keep our costs low.