Our Story

Our founding story.

With 15 years of experience in contact center solutions through Hostcomm UK, Chris Key's journey began with a vision to revolutionize global customer service delivery. His background in cloud contact center systems revealed how businesses struggled to provide efficient support across time zones and locations. Drawing from his telecommunications expertise, Chris and his team developed a groundbreaking platform combining remote visual assistance with AI-powered service agents.

Starting as a UK-based contact center solution provider, Hostcomm has evolved into a pioneer in digital service transformation, helping businesses dramatically reduce support costs while improving service quality across borders.
Under Chris's leadership, Hostcomm continues to expand its technological capabilities, demonstrating that the future of customer service lies in the seamless integration of human expertise and cutting-edge technology. Their success story proves that with innovative solutions, traditional service limitations can be overcome, opening new possibilities for businesses worldwide.

Our mission and vision

To empower businesses with intelligent communication solutions that transform customer service delivery through innovative AI, cloud technology, and visual assistance platforms.

To be the global leader in reimagining customer service technology, where every business interaction is enhanced by seamless integration of AI and human expertise, making exceptional customer support accessible to organizations worldwide.