AI customer service with adjustable autonomy
Dial your AI agent's independence from full automation to human-collaborative support — across voice, chat, email and SMS. One platform, every touchpoint.
Three products.
One mission.
Everything your customer service operation needs — AI agents, contact automation, and remote visual support — unified under one roof.
AI Agent Platform
Autonomous AI voice, chat and email agents with long-term memory and adjustable autonomy. 24/7 service that remembers your customers.
Cloud Contact Centre
Predictive dialer, inbound routing, PCI DSS payments, CX analytics and AI hybrid. Boost agent talk time to 40+ minutes per hour.
Remote Visual Assistance
Support, survey and inspect using enhanced video without travelling. Works on any smartphone — no app needed. AR tools built in.
20 years of customer
service innovation
We're not another AI startup. Two decades of real-world contact centre expertise informs every product we build.
Adjustable Autonomy
Set AI independence per channel — fully autonomous for chat, human-in-the-loop for voice.
Long-Term Memory
GraphRAG and vector storage let your AI agents remember customers across sessions.
Enterprise Security
PCI DSS payments, PII redaction pre-LLM, GDPR compliance, AWS infrastructure.
One Vendor, Everything
AI agents, contact centre, and remote visual assistance from a single provider.
Real results from
real businesses
“OnSight allows us to replace around 100 site visits each month. Each visit costs around $150 so we are saving around $200,000 each year.”
“Remote visual assistance has reduced time to fix issues and reduced call outs for initial assessments. It's reduced costs and our carbon footprint.”
“The software saves our customers money. Since we started using it, we've saved a combined £70,000 on energy consumption.”
Enterprise-grade infrastructure
Start your transformation today
Get in touch for a personalised demo tailored to your industry and use case.