AI agent platform for customer service
Comprehensive automated dialer with everything you need to start making calls today.
Automated sales and support 24/7
Recruit your new sales, support and billing team and get 80% cost reduction and
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Open up a global market
Powered by AWS our cloud contact centre can be deployed to your region easily and with consistently great service.
Multi-modal agents,
single-pane management.
High volume phone calling can be a challenging, avoid the pitfalls with our pre-configured templates.
Human-only call connects
Filter out disconnects, voicemail, no-answers to save agent wait time.
Reduced agent admin
Reduce wrap and follow up time using efficient automation.
Your dialer will give you immediate results if you are manually dialing high volumes of numbers in your team.
AI agents that know you.
Personalize your client conversations by storing and connecting detailed information about user interactions, preferences, and historical context in a structured network.
Long term contextual memory
This enables the AI to quickly recall specific user details, past conversations, and previous solutions, creating more contextually aware and personalized responses
Resolution efficiency
With a knowledge graph memory AI agents can resolve issues without endless qualifying questions and generic "try this, try that.." suggestions.
Scale and cut costs with AI voice agents
AI voice agents handle customer inquiries 24/7 without fatigue, while maintaining consistent quality - a 15x improvement over human agent capacity.
Reduce operational costs by 65-75% compared to human agents, while achieving a 90% first-contact resolution rate for common inquiries
Cut average response time from 3-5 minutes to under 10 seconds, with studies showing 85% of customers are satisfied with AI interactions that offer immediate, accurate answers to routine questions.
Our Core values
We guarantee you to revenue growth within month
Easy to Use
Our intuitive interface strips away complexity. No training manuals needed and there is nothing to install.
Reliable
Engineered for continuous uptime and crystal-clear connections, our platform maintains robust performance.
Transformational
Growth, improved customer service and cost reduction through innovation.
What they say about Hostcomm
We guarantee you to revenue growth within month
"Hostcomm has been so helpful and its team listened to our needs right from the start. Setting up Hosted Predictive Dialler has been a hassle-free and stress-free experience, free from software or licenses, easy to use and simple."
Paul Butland
Shelter (Homeless charity)
"Hostcomm remote visual assistance has reduced time to fix issues and reduced call outs for initial assessments. Overall, it has reduced costs to the business and help to reduce the amount of time our vehicles are on the road therefore reducing our carbon footprint."
Daniel Hart
Social Housing maintenance manager (Property Services)
"RVX is predominantly used for initial assessments of maintenance issues and to expedite resolution of customer queries. We anticipate saving approximately £50,000 in the first year, with expectations of reaching £100,000 in savings as our team fully embraces RVX.”
Gordon Mac
Operations Manager (Property services)
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"When you speak to Hostcomm - they identify the issue properly. It’s reassuring to know that my problem is important to them. They'll immediately speak to a data centre, whatever's necessary - to get an answer on the same call. They take ownership. We receive first class support from both the technical team and sales."
Richard Ryan
Call Centre Manager
“The software saves our customers money and since we started using it, I would estimate we have saved a combined £70,000. We use the software to help our customers identify opportunities to reduce their energy consumption and solve metering issues.”
Ruaire Glackin
Head of Net Zero and Energy Management
“Hostcomm’s OnSight service allows us replace around 100 site visits each month with a remote visual survey, each visit costs us around $150 so we are saving around $200,000 each year”
Daniel Atkins
Survey Team (Energy system installations)
