Cut travel costs & finish more jobs with Remote Visual Support
AI agent platform and remote visual assistance - designed to reduce your travelling costs whilst improving customer service.
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Why you'll love us
Innovative products
Automate routine interactions with consistent quality and provide your services beyond your region.
Great Support
With two decades of expertise, we deliver swift, hassle-free solutions to your challenges.
Easy integration
Our modern APIs allow for low cost, easy integration into any system with minimum to zero coding.
Scale faster
Grow faster through our global AWS networks and market leading software.
Unlock the power of Hostcomm
Cloud contact centre
Predictive dialer, Inbound, PCI DSS payments, CX analytics & AI hybrid.
AI agent platform
Autonomous AI Voice, Chat and Email agents that can provide service 24/7.
Remote visual assistance
Support, survey and inspect using enhanced video without travelling anywhere.
24/7 customer service, 80% cheaper.
AI agents that know you, and have all the facts to hand
Multi-channel AI Agents
SIP voice, WebRTC, email, chat and email support, with centralised management.
Long term memory
Using special storage our AI agents will remember you like a good friend does.
Obtain business data from your backend systems to empower your agents, so they can resolve issues instead of explaining how your customers should.
Avoid the field visit with an OnSight session.
OnSight remote visual assistance saves travelling and gets jobs done faster, and it works on any smartphone - no app.
Cut travelling costs
Save $0000's per month by completing tasks remotely.
Transform your customer service
React quickly with this innovative approach, resolve without confusion and avoid the intrusion.
Increase your sales by 300% with contact automation.
Our contact centre reduces abandoned calls by up to 80%, leading to higher conversion rates and customer satisfaction
Increases agent talk time from 15 minutes to 40+ minutes per hour, boosting productivity by over 150%
Lowers cost per contact by 20-30% through automated dialing and improved efficiency.
Built using the best technology
We guarantee you to revenue growth within month
What they say about Hostcomm
We guarantee you to revenue growth within month
"Hostcomm has been so helpful and its team listened to our needs right from the start. Setting up Hosted Predictive Dialler has been a hassle-free and stress-free experience, free from software or licenses, easy to use and simple."
Paul Butland
Shelter (Homeless charity)
"Hostcomm remote visual assistance has reduced time to fix issues and reduced call outs for initial assessments. Overall, it has reduced costs to the business and help to reduce the amount of time our vehicles are on the road therefore reducing our carbon footprint."
Daniel Hart
Social Housing maintenance manager (Property Services)
"RVX is predominantly used for initial assessments of maintenance issues and to expedite resolution of customer queries. We anticipate saving approximately £50,000 in the first year, with expectations of reaching £100,000 in savings as our team fully embraces RVX.”
Gordon Mac
Operations Manager (Property services)
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"When you speak to Hostcomm - they identify the issue properly. It’s reassuring to know that my problem is important to them. They'll immediately speak to a data centre, whatever's necessary - to get an answer on the same call. They take ownership. We receive first class support from both the technical team and sales."
Richard Ryan
Call Centre Manager
“The software saves our customers money and since we started using it, I would estimate we have saved a combined £70,000. We use the software to help our customers identify opportunities to reduce their energy consumption and solve metering issues.”
Ruaire Glackin
Head of Net Zero and Energy Management
“Hostcomm’s OnSight service allows us replace around 100 site visits each month with a remote visual survey, each visit costs us around $150 so we are saving around $200,000 each year”
Daniel Atkins
Survey Team (Energy system installations)
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